Axis Bank Customer Care Number [Toll-Free] 18604195555

Twitter Facebook Website FAQs Contact Form

24 Hours 7 Days of Week

20 Mint Wait

Contact a Axis customer care executive on this telephone number. For more information regarding Private banking company, please utilize the phone numbers given below for each division.

Axis Customer Service Phone Numbers

• ( Phone Banking Numbers ) 1800 103 5577
• ( For blocking of Debit / Pre-paid cards ) +91 22 67987700 
• ( To Get Your Account Balance ) 1800 419 5959
• ( From outside India ) +91 22 27648000 
• ( To Get Your Mini statement ) 1800 419 6969 

Additional Axis Customer Service Phone Numbers

• Axis Bank Customer Care Number:- 022-67074407
• Axis Bank Customer Care Fax Number:- 022-22181429
• Axis Bank Customer Care Number For Credit Card:-
• 1800-233-5577 (Toll Free) 1800-209-5577 (Toll Free) 1800-103-5577 (Toll Free)
• Axis Bank Customer Care Number For Lost Debit Card:- 022-67987700

NRI 24×7 Phone Banking

Toll-Free Numbers

• USA: 1855 205 5577
• UK: 0808 178 5040
• Singapore: 800 1206 355
• Canada: 1855 436 0726
• Australia: 1800 153 861
• UAE: 8000 3570 3218
• Saudi Arabia: 800 850 0000
• Qatar: 00 800 100 348
• Bahrain: 800 11 300

SMS Service

SMS following shortcodes to 5676782 or 9717000002(NRI Customers)along with the last four digits of your credit card number:

The service can be availed with the mobile number registered with Axis Bank.

Balance Enquiry	BAL [account-number] Example: BAL 123	Gives you the balance for the specified account number. The account number is optional. If no account number is specified, you will get the balance in your primary account.
Last 3 transactions	MINI [account-number] Example: MINI 123	Gives you the last three transactions in the specified account. The account number is optional. If no account number is specified, then returns last three transactions in your primary account.
To download Mobile App	MBANK	Helps you to download the new mobile application. You will receive a link to download the same.
To locate the nearest ATM	ATM <Pincode> Example: ATM 400025	Helps you to locate the nearest ATM. PINCODE of the area where you want to locate the ATM is mandatory.
To register for E-Statement	GREEN <Email Id> Example: GREEN [email protected]	Helps you to register for E-Statement. Email Id is mandatory to receive monthly E-Statement. This service is available only for Retail customers.
On-Demand E-statement	ESTMT <last 5 digits of account number> <From Date> <To Date> – Dates in dd-mm-yyyy format	Helps you request for E-statement via SMS. SMS must be sent from registered mobile number and E-statement will be sent only to the registered Email ID.
Update Email ID	UPDATEM <valid Email ID>	Helps you in updating Email ID by sending a simple SMS from registered mobile number.
To get a Cheque Book*	CHQBK <Last 6 digit of a/c No.> Example: CHQBK 6XXXXX	Helps you to send a request for Cheque Book. The last 6 digit of the Account Number is mandatory.
Cheque Status Enquiry	CHQST <6 digit of Cheque No.> <Last 6 digit of the A/c No.>	Gives you the status of your cheque
Stop Cheque Request	STOPCHQ<6 digit of Cheque No.> <Last 6 digit of the A/c No.> <3 digit reason code> Reason Code 019 – Cheque Book lost 020 – Cheque Book mutilated 021 – Cheque Book stolen 022 – Cheque forged 023 – Cheque lost 018 – Cheque Book not received 016 – Others 017 – Wrong amount spelt	Helps you to stop your cheque from being encashed
Prepaid Mobile Recharge	MOBILE < mobile number > < operator name > < amount > < last 6 digits of your axis bank acct no. >	Recharges your prepaid Mobile instantly. The details within “ < ”, “ > ” are mandatory.
Prepaid DTH Recharge	DTH < Customer ID > < operator name > < amount > < last 6 digits of your axis bank acct no.>	Recharges your DTH Connection instantly. The details within “ < ”, “ > ” are mandatory.
Prepaid Data Card Recharge	DATA < Data card number > < operator > < amount > < last 6 digits of your axis bank acct no.>	Recharges your prepaid Data Card instantly. The details within “ < ”, “ > ” are mandatory.
Prepaid Data Card Recharge	DATA < Data card number > < operator > < amount > < last 6 digits of your axis bank acct no.>	Recharges your prepaid Data Card instantly. The details within “ < ”, “ > ” are mandatory.
Know your MMID (For IMPS transactions)	MMID	Gives you the MMID. MMID is used for transferring funds using IMPS. This service is available only for Retail customers.
To link Aadhaar no. with Axis Bank account	Aadhaar < Aadhaar no.> AC < last 6 digits of AC no.>	Helps you to link your Aadhaar no. with your Axis Bank account to avail Govt. subsidies.
To know your Projected Average Balance	For Projected Average Monthly Balance SMS: PAMB < last 6 digits of AC no. > For Projected Average Quarterly Balance SMS: PAQB < last 6 digits of AC no. > For Projected Average Half Yearly Balance SMS: PHAB < last 6 digits of AC no. >	Projected Average Balance are calculated based on your yesterday’s balance. It is assumed in calculations that you will maintain the same level of balance till the end of the period.
Block Internet Banking	Lock < 9 digit Cust ID > E.g.: Lock 810XXXXX7	Blocks your Internet Banking access
Active Mobile Recharge Service	Type ACT <Space>last 6 digit of AC no.<Space>Mobile Operator Name	Help to active mobile recharge service Then give a Missed call from registered mobile no.and you phone will be recharged

Contact Details of Officers

Ms. Shikha Sharma, MD & CEO	022 2425 2525	Axis Bank Ltd 2nd Floor, Axis House, C-2, Wadia International Centre P.B. Marg, Worli. Mumbai – 400025
Mr. ASR Krishna Senior Vice President – Head Savings & Trust Business
Mr. Imtiaz Ahmed Vice President – Head NRI
Mr. Sangram Singh Senior Vice President – Head Cards & Merchant Acquiring
Ms. Sohini Rajola Senior Vice President – Head Electronic Banking (ATM)
Mr. Shishir Mankad Senior Vice President – Head Product & Solutions – Transaction Banking (Current Account & Others)
Mr. Ajit Dash Choudhury Senior Vice President – Head Corporate Client Group (West)
Mr. Dhanabalan P Vice President – Head Retail Assets operation(Loans)	022 7131 2534	Axis Bank Ltd Gigaplex Airoli Knowledge Park Plot no I.T. 5 MIDC Airoli, Navi Mumbai 400 708
Mr. P V Rao Vice President – Head Operation & Customer Service Agri (Loans)
Mr. Amogh Khanolkar Vice President – Head Depository Services	022 7131 4500

Nodal Officers

1	Mr. Dibyendu Banerjee	West Bengal and Sikkim	033-22829384	Kolkata	1st Floor, 5 Shakespeare Sarani ,Kolkata -700071 0
2	Mr. Ajit Kumar Tripathy	Odisha	0674-2598912	Bhubaneshwar	Plot no.1, Ground Floor,Nandi Ghosh Estates, Bapujinagar, Bhubaneshwar -751009 (Odisha)
3	Mr.Sunil Kumar Choudhury	Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura	0361-2340029	Guwahati	Administrative Office, Chibber House, 3rd Floor, G S Road,House, 3rd Floor, G S Road,Guwahati. Assam 781 005
4	Dr. Abhay Kumar Deepak 2	Bihar	0612-2271041	Patna	2nd Floor,Plot No.136, Pataliputra Colony Main Road Opposite Sai Mandir, Patna 800013
5	Mr. Kumar Sanjeet	Delhi	0120 – 6210005	Delhi 1	Plot No- 1-14, Tower T1, 5th Floor, Sector 128, Noida – 201304 ( UP)
6	Mr.Prashant Khandhuri	Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh	011-43506510	Delhi 2	SCO 29, 3rd Floor,Sector 14,Near Huda Office,Old DelhiGurgaon Road,Gurgaon-122001
7	Mr. Manoj Dikshit	Rajasthan	0141-4076752	Jaipur	1st Floor, Shanti Towers, Hawa Sadak, B-115, Civil Lines, Jaipur. Rajasthan-302006
8	Mr.jaideep kaul	Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.	0172-4963024	Chandigarh	3rd Floor, SCO – 369 & 370,Sector – 34 A, Chandigarh – 160022
9	Mr.Raj Kumar Jain	Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)	0522-2390652	Kanpur	1st Floor, UPRNSS Building, G-4 / 5- B, Sector 4, Gomti Nagar Extension, Lucknow-226010
10	Mr. G. Raghavan	Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands	044-28285966	Chennai	82, 3 rd Floor, Dr. Radhakrishnan Salai, Mylapore, Chennai. Tamil Nadu – 600004.
11	Mr. K Srinivasa Rao	Karnataka B	080-23000410	Bangalore	No 41, Sheshadri Road, Anand Rao Circle, Bangalore 560 009
12	Mr. S Shankara	Andhra Pradesh and Telangana	040-47476608	Hyderabad	Abhinandan Towers, 6-3-249/3, Road No 1, Banjara Hills, Hyderabad -500034
13	Mr. Sudheesh Menon	Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).	0484-4422089	Thiruvananthpura m	41/418, 5 Floor, Chicago Plaza, Rajaji Road, Ernakulam, Kochi – 682 035
14	Mr. Alok Srivastava	Maharashtra and Goa	022-45051296	Mumbai	2nd Floor, Corporate Park II, Behind Swastik Park, Sion Trombay Road, Chembur East, Mumbai -400071
15	Mr. P Krishnamoorthy	Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu	079-40225140	Ahmedabad	Shivalik – Ishan, 3rd _oor, Near C. N. Vidyalay, Ambavadi, Ahmedabad 380015
16	Mr. D. B. Kiran	Madhya Pradesh	0755 – 4097920	Bhopal	2nd Floor, “The Infinity”, Near Hotel Tulsi Exotica, M.P.Nagar, Zone – II, Bhopal – 462011.
17	Mr.Gurmeet Singh Bhatia	Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)	0135-2747012	Dehradun	1st Floor,74 Rajpur Road,SriramArcade Dehradun, Uttarakhand – 248001
18	Ms.Preetika Mujral	State of Jammu and Kashmir	172-4341002	Jammu	S.C.O. 390, Sector – 20, Urban Estate , Panchkula – 134112 ( Haryana )
19	Mr.Somnath Sen	Chhattisgarh	0771-4002083	Raipur	Second Floor Simran Tower, Jeevan Bima Marg Raipur,Chattisgarh-492001
20	Dr. Abhay Kumar Deepak	Jharkhand	Ranchi	0612-2271041	2nd Floor,Plot No.136, Pataliputra Colony Main Road Opposite Sai Mandir, Patna 800013

Principal Nodal Officer

Name	Mr.Gururaja rao
Designation	Executive Vice President
Address	2nd floor, The Ruby, 9- Senapati Bapat Marg, Dadar, Mumbai – 400028.
Email ID	[email protected]
Contact Details	022- 24252525/022-62300641/022-62300621

How To Contact Axis Customer Service

To access Phone Banking services from anywhere in India, from a Landline or Mobile phone please dial any of our following
Phone Banking Numbers:

• 1-860-419-5555 
• 1-860-500-5555

• Customers can access Phone Banking services from outside India by dialing +91-22-67987700
• For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700 
• Loan Services are available between 9 AM to 9 PM Monday to Saturday (excluding National Holidays)

Axis Contact Information

• Axis
• Axis Bank Limited, Corporate Office,
  Bombay Dyeing Mills Compound,
  Pandurang Budhkar Marg, Worli,
  Mumbai – 400 025.

Registered Office Address

Axis Bank Limited, “TRISHUL”, Third Floor,
Opp. Samartheshwar Temple,
Nr. Law Garden, Ellisbridge,
Ahmedabad – 380 006

Tel.: 79-66306161
Fax: 79-26409321

Corporate Office Address :

Axis Bank Limited, Corporate Office,
Bombay Dyeing Mills Compound,
Pandurang Budhkar Marg, Worli,
Mumbai – 400 025
Tel: (022) 2425 2525,02243252525

Fax No:022-24251800

Axis Services

• Private banking company
• Private-Sector Banks